"I've known John for a
few years now and all
I can say is that every
piece he makes is
more breathtaking than
the last! He designed a
ring and necklace for
me without even
meeting me face to face
and just killed it!!!"
-Freddy Herrera
Bassist, Everclear
"JPHii DESIGN is the
creator of truly amazing
and quite timeless
jewelry, ranging from
aboriginal to
post-apocalyptic. Calling a
company like JPHii
DESIGN cutting-edge
barely does them any
-Strange Beauty
JPHii DESIGN takes extreme pride in our work and craftsmanship. If there is a defect in any of our work, we will
do our best to make you satisfied! This can be done through a repair (free of charge), sizing (free of charge), or
a refund.

C U S T O M   W O R K :
Because all of our custom work is one-of-a-kind, we try to, at extreme lengths, avoid refunds by repairing, fixing,
or replacing any custom work. In extenuating circumstances, we will refund for custom work, but it must be done
within 2 weeks (14 days) of receipt of the work, and it must be returned in its original condition.

We do not ensure the work of other jewelers in any way, shape, or form. If a piece of jewelry must be resized,
engraved, or worked on in any way, it must be done by JPHii DESIGN. If we receive work returned for a refund
and we find it suspect, the work will be returned to the customer with no refund. We photograph each piece, in
detail, before it leaves our shop, and if there is any question, we will share the photographs with you.

S T A N D A R D   S A L E S
We guarantee any jewelry sold by JPHii DESIGN, and we do so for 30 days after the sale. Refunds must be
addressed first via Etsy or email, and we must discuss and approve the return within 30 days. There is no
exception beyond 30 days: we do not refund after the 30 day limit. In most cases, we will offer large discount
codes after 30 days to purchase new work.

Always bare in mind: Metalwork and jewelry design is a very dangerous profession, and we take it very seriously.
We want our customers to be happy, but we do not want to risk our health and safety just to have it returned.
Please respect that we, as jewelry designers, perform a very ancient craft that has lead to extreme bodily injury
and death for many people in our field. Please respect this.

If you have any questions at all, we would be happy to answer them! Please
CONTACT US for more information!
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R E T U R N   P O L I C Y
"JPHii Design's jewelry
is very unique.
Aboriginal yet modern.
A perfect blend of past
and present. As if an
artisan of ancient
times was thrust into
2017 and taught how
to use modern metal
working tools. Each
new design is better
than the last. I, for one,
can't wait to see what
they come up with next".
Get in touch with JPHii DESIGN

I N   t h e   P R E S S
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